Microsoft Teams Voice and Video Engineer
- Architect 'SME' level experience in Teams and Skype for Business Online
- Office 365 or UCC technology position
- Enterprise global voice estates of c15,000 seats and above
- Experienced in working with large geographically dispersed teams
- Deep level of understanding of voice technologies: TDM, SIP, QoS, SBC, Codecs, Voice Recording and general IPT
- Call / Contact Centre Technology and Cloud PBX
- International voice and video strategy deployment
- Working knowledge of Google, Office-365 and Microsoft Collaboration suites and experience in managing Collaboration Technologies
- ITIL operational awareness and understanding
- Relevant Microsoft skills and certification: Office 365, Skype and Azure
- Voice vendor skills such as Avaya, Polycom, Cisco certification, awareness and understanding
- Strong PowerShell skills, preferential secondary skills