Business Analysis & Stakeholder Management
* Collaborate with commercial business stakeholders including Sales, Marketing, Market Access, and Analytics teams.
* Gather, analyze, and document business requirements, user stories, process flows, and functional specifications.
* Translate commercial business needs into scalable data and analytics solutions.
* Lead requirement workshops and stakeholder discussions across cross-functional teams.
Commercial HCP Data Lake Expertise
* Drive initiatives involving HCP/HCO data ingestion, integration, harmonization, and governance.
* Work with datasets such as:
* IQVIA
* Veeva CRM
* Symphony Health
* Claims data
* Prescription/Rx data
* Call activity
* Omnichannel engagement data
* Digital interaction data
* Define data mapping, lineage, transformation rules, and business logic for commercial analytics use cases.
* Ensure alignment of HCP golden records/master data across platforms.
Data & Analytics Collaboration
* Partner with Data Engineering and Architecture teams on:
* Data lake design
* Data models
* ETL/ELT requirements
* Data quality rules
* Metadata management
* Support cloud data platforms such as:
* AWS
* Azure
* Snowflake
* Databricks
* Validate data pipelines and support UAT activities.
Governance & Compliance
* Ensure compliance with pharmaceutical commercial data governance standards.
* Support data stewardship and MDM initiatives.
* Maintain documentation for audit and regulatory purposes.
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Required Qualifications
* Bachelor’s or Master’s degree in Business, Information Systems, Life Sciences, or related field.
* 8+ years of Business Analyst experience.
* Strong experience in commercial pharmaceutical data ecosystems.
* Hands-on expertise with HCP/HCO data models and commercial data lakes.
* Experience working with:
* Veeva CRM
* IQVIA data
* Snowflake/Databricks
* SQL
* Agile/Scrum methodologies
* Strong understanding of:
* Data warehousing
* Data governance
* MDM
* Commercial pharma analytics
* Excellent communication and stakeholder management skills.
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Preferred Qualifications
* Experience in omnichannel pharma analytics.
* Exposure to AI/ML-driven commercial analytics platforms.
* Knowledge of patient journey analytics and customer engagement platforms.
* Familiarity with tools like Tableau, Power BI, or Looker.
* SAFe Agile certification or CBAP certification preferred.
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Key Skills
* Commercial HCP Data Lake
* Pharma Data Analytics
* HCP/HCO Master Data
* IQVIA / Veeva CRM
* Snowflake / Databricks
* SQL
* Data Mapping & Lineage
* Requirements Gathering
* Agile BA
* Data Governance
* Omnichannel Analytics