Apply to Engagement Manager – Life Sciences | India req

Position: Engagement Manager – Life Sciences

Experience: 12+ Years

Job Summary

We are seeking an experienced Engagement Manager with strong Life Sciences industry experience to lead client engagements, manage strategic relationships, and drive successful delivery of enterprise technology and business transformation initiatives.

The ideal candidate will have a proven track record of managing large client engagements, leading cross-functional teams, handling executive stakeholders, and delivering projects within scope, budget, and timelines. Prior experience working with Life Sciences or Pharmaceutical clients is mandatory.

Key Responsibilities

• Own end-to-end client engagements, ensuring successful delivery, client satisfaction, and achievement of business objectives.

• Build and maintain strong relationships with senior executives, business stakeholders, and technology leaders.

• Manage engagement scope, delivery plans, budgets, resource allocation, risks, issues, and dependencies.

• Lead cross-functional teams across business, technology, operations, and vendor organizations.

• Drive strategic initiatives involving digital transformation, application modernization, cloud adoption, and enterprise technology programs.

• Establish governance frameworks, track KPIs, and provide regular status updates to executive leadership.

• Identify opportunities for account growth, new engagements, and expansion of existing client relationships.

• Manage escalations, resolve delivery challenges, and ensure alignment between client expectations and delivery outcomes.

• Collaborate with sales, delivery, and account management teams to support proposals, planning, and strategic account development.

• Ensure compliance with applicable Life Sciences industry standards, regulations, and client governance requirements.

Mandatory Qualifications

• 12+ years of overall IT and client engagement experience.

• Mandatory Life Sciences / Pharmaceutical industry experience.

• Proven experience managing enterprise client engagements and strategic accounts.

• Strong executive stakeholder management and client relationship skills.

• Experience managing budgets, resources, delivery governance, and escalations.

• Excellent communication, presentation, negotiation, and leadership skills.

• Experience leading geographically distributed and cross-functional teams.

• Strong understanding of enterprise IT programs and digital transformation initiatives.

Preferred Qualifications

• Experience with large pharmaceutical or biotechnology organizations.

• Exposure to regulated environments, including GxP, FDA compliance, or Computer System Validation (CSV).

• Experience managing global delivery teams and multiple vendors.

• Background in consulting, IT services, or enterprise technology transformation.