ServiceNow Developer

Location: NorthChicago, IL
Date Posted: 08-24-2018
Looking for a ServiceNow Developer to join our dynamic and growing organization.
The primary goal for this position will be to assist in ongoing development of ServiceNow.
The Developer will provide tools and resources necessary for implementation of processes utilizing industry best practices including but not limited to Service Management, Incident Management, Change Management, Problem management and Configuration Management. 
This individual will guide the integration and organizational adoption of ITIL best practices, standards, policies and controls.
·         Develop ServiceNow workflows to manage and/or automate repeatable tasks that are manually performed by Server Administration, Network Operations Center and other customer teams.
·         Create ServiceNow views and reports to support process and configuration management workflows.
·         Development within ServiceNow utilizing Scripting, System Definition, Business Rules, Menus, UI/Forms, Actions, Content Management, Imports, Transforms, Web Services.
·         Utilize SCRUM SDLC methodology to manage workload.
·         Other duties as assigned
·         Experience monitoring and providing analysis for systems management across multiple operating system environments
·         Two years of recent, professional technical experience with ServiceNow
          Experience with ServiceNow Discovery and has hands-on experience in creating Probes, Sensors and Discovery Patterns.
·         ITIL Certification preferred
·         Previous experience writing Policy/Procedure regarding ITSM best practices
·         Previous experience with Database reporting tools
·         Previous experience with Business Process Re-Design/Improvement (BPR/I)
·         Programming/Scripting experience in Java, Powershell, SQL
·         Intimate familiarity with ITIL processes, in particular Incident Management, Service Request, Change Management, Release Management and Problem Management
·         The ability to work in cross-functional teams and across lines of business to develop
automated solutions to business problems.
·         Work independently and as a technical team member
·         Ability to define, document and articulate an actionable solution design and roadmap
·         Good organizational skills and the ability to document and communicate complex concepts
Xlysi LLC, Expert Portal Solutions
774 Eayrestown Rd., Lumberton, NJ 08048
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