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Apply to Sr. ServiceNow Developer | W2 Only (No OPT's please | On-site |
KEY RESPONSIBILITIES:
- Design, develop, configure, and customize solutions across ServiceNow modules including CSM, ITSM, SPM, Now Assist, and ITOM AIOps, as well as future purchased modules
- Build, configure, and maintain integrations between ServiceNow and internal and third-party systems using REST/SOAP web services, IntegrationHub, scripted APIs, and MID Servers
- Support and enhance specialized and lesser-used ServiceNow capabilities, including BLSP for the organization's public-facing portal
- Deliver enhancements and new features through Agile user stories while also diagnosing and resolving production incidents within defined service levels
- Develop and maintain server- and client-side logic using JavaScript and Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies/Actions, and Flow Designer
- Track, update, and manage development work in Azure DevOps
- Perform unit testing, support user acceptance testing (UAT), and troubleshoot and resolve defects
- Participate in code reviews and follow platform development standards, coding best practices, and governance guidelines
- Create and maintain technical documentation for solutions, configurations, and integrations
- Collaborate with architects, administrators, product owners, and business stakeholders to translate requirements into scalable solutions
- Stay current with ServiceNow releases and features and recommend improvements