|Design leadership for the agent facing application, Cards and UI design across Vlocity components and Consistent user experience across work streams.
Design easy-to-use applications that drive down agent handling times, enhance the user experience and integrate seamlessly with their other systems and tools.
Bring the ‘wow factor’ to customer deployments - enhancing the native UI of the Vlocity product to deliver user friendly, innovative and beautiful web and mobile apps that are tailored and branded for the specific customer.
Leverage the powerful capabilities of the Vlocity toolkit, as well as the increasing palette of web development tools, designing front-end functional deliverables that are highly usable, scalable, extensible, and maintainable.
Work closely with the customer to optimize and customize their interactive UI flows and web design, leveraging the latest in UX trends and capabilities.
Work with our Product and Engineering teams to help them drive innovation into future releases of Vlocity products.
3+ years’ experience in UX interactive design, with particular focus on customer-centered workflows.
Passionate about designing apps that are both eye-catching and intuitive, and that accelerate user productivity.
Extensive experience of building applications in at least one of our industries - telecommunications, media, insurance, healthcare or public sector.
Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a functional demo.
Advanced knowledge of wireframing and/or prototyping tools and methodologies
UX design tools – Balsamiq, Invision, etc Salesforce